Politique de remboursement

Roza Flowers Return and Refund Policy

Returns

If you're not satisfied with your purchase, contact us within 24 hours of receiving your order. Flowers must be in their original condition and packaging.

Refunds

Approved returns will be refunded to your original payment method. Partial refunds may be given for items not in original condition.

Non-Returnable Items

• Custom orders
• Sale items

Exchanges

We replace defective or damaged items. Contact us to arrange an exchange.

Cancellations

Orders can be canceled for a full refund if done before dispatch. Post-dispatch cancellations are not possible.

Contact Us

For any questions or issues, contact us at:

• Email: Rozaflowersgta@gmail.com
• Phone: + 1 4372970098

Your satisfaction is our priority at Roza Flowers!